Dear Queens Crapper,
I recently received a letter from NYC DEP claiming I did not correspond with Constructamax to have the new water meter installed. NYC DEP claims that I will be fined if I do not comply. I called Constructamax and set a appointment twice! First time they said they could not get to the meter. I explained to them the exact location of the meter outside, Constructamax said they would come again.
They still have not showed up. I contacted them a third time to schedule an appointment. They agreed to show. I waited for them and they NEVER showed. I called today and they LIED THROUGH their teeth claiming they came and the meter is installed. I know they did not.
When I call the city they are of no help. Only telling me I will be fined if the meter is not installed. This is really frustrating.
I believe others all over the city is experiencing this. Because when I called Constructamax they said people have been calling them all day about the letter the CITY sent about the fines.
If you could shine any light on this issue it would be great. Thank you.
- Frustrated Resident in Whitestone
Unfortunately, all I can offer is try making the appt online and calling Council Member Halloran. Anyone else experience this problem?