The Department of Sanitation must switch over to an appointment system to pick up large junk piling up on Bay Ridge and Dyker Heights streets, say angry locals.
New garbage trucks rolled out into the area last fall as part of the city’s organics program, but the waste haulers’ separate compactors for recyclables and garbage mean less room for bulky items — which are accumulating on curbs. And the city’s lack of response is turning the area into a garbage obstacle course.
From October 2016 to mid-June, 311 has logged more than 760 missed pick up complaints for “bulk” trash — anything bigger than four feet by three feet — on top of nearly 200 calls to Community Board 10’s office from residents grousing about garbage.
But the city could nip the situation in the bud if it implemented an appointment system where residents could request curbside bulk pickup, similar to the department’s electronic waste pilot program, which at the moment is only available in Staten Island.
And the problem is actually worse than city data lets on, because 311 will not accept calls about missed bulk collection until the following Sunday before a given block’s last garbage collection day of the week. This reporter was told by a 311 operator that she could not log a complaint about a sofa — that had already been on the curb for nearly two weeks — on Thursday because policy is to wait until at least 8 am on Sunday.