From DNA Info:
When Forest Hills resident James Freeley called 911 earlier this month because he suspected someone had broken into his car, the operator couldn't find his address.
Five minutes later, the dispatcher finally found Freeley's home on Puritan Avenue. That was only after he provided the nearest cross streets and the precinct he lives in, he said.
“If somebody was having a heart attack, taking five minutes to figure out where you were is a problem,” said Freeley, 72.
Mix-ups such as these are "a chronic issue citywide," including in Hamilton Beach, a small neighborhood near JFK that has had street names changed twice in the past couple of decades, said state Sen. Joseph Addabbo who represents the area.
The NYPD, which oversees the 911 dispatch system, could not immediately say how many similar incidents there have been. It was also not clear how many dual-named streets there are in the city.
In the Forest Hills case, the street was only logged in the 911 system as 75th Road. Puritan Avenue only applies to the portion of the street inside the private community of Forest Hills Gardens and the name has stood since the street was first created in 1909, according to Queens historian Michael Perlman.
A similar situation applies to busy 71st Avenue, which becomes Continental Avenue in Forest Hills Gardens.