Thursday, November 22, 2012
Just act like everything went fine...
From the NY Post:
The city’s 911 call system failed the most vulnerable New Yorkers caught in Sandy’s wrath, say survivors, some of whom lost loved ones in the storm.
Among their shocking claims:
* 911 calls rang and rang unanswered or were greeted by woefully unprepared operators.
* Dispatchers from the police, fire and ambulance services feuded with one another.
* At times, operators tried to pawn off calls to the city’s 311 non-emergency hot line.
Despite a report to the contrary, Mayor Michael Bloomberg defended the city’s 911 system during Superstorm Sandy, saying it worked just fine.
“The technology functioned perfectly. Are you ever going to have enough operators to take all the calls when all of a sudden everybody calls? No, of course not,” Bloomberg told reporters on Monday.
Bloomberg said the sheer volume of people in the city is tremendous, but said New York has spent “a billion dollars” to make sure the right technology is in place.
“You have eight million people in the city, you can’t have 8 million operators,” the mayor said.
Apparently his shtick worked for a lot of people.