From the NY Times:
In four years as commissioner, Ms. Sadik-Khan has earned international fame for transforming the car-clogged streets of New York. She has directed the installation of more than 250 miles of bicycle lanes, turned parts of Broadway into pedestrian plazas and eliminated hundreds of parking spots across the city. Even some of her critics concede they are impressed with the scope and the speed of her achievements.
But among the city’s political class, Ms. Sadik-Khan has also become notorious for a brusque, I-know-best style and a reluctance to compromise.
In public screeds and private whispers, many city leaders say they have felt rebuffed, alienated or outright dismissed by Ms. Sadik-Khan, with several recounting in interviews having picked up their phones to find her yelling on the other end. And she recently set City Hall atwitter by appearing to deflect criticism over the response to the December blizzard to Police Commissioner Raymond W. Kelly.
“Even if one appreciates some of Janette’s goals, it’s clear the approach has been very alienating all over the city,” said Bill de Blasio, the city’s public advocate. “There is a needless level of conflict. A lot of communities have become distrustful of the approach that the mayor and Janette have taken.”
In the past several months, even members of the Bloomberg administration have begun to acknowledge that Ms. Sadik-Khan’s aggressive style, so effective at first, may have morphed into a liability. The mayor, who found himself booed over bicycle lanes at a town hall meeting in Queens in January, spoke with Ms. Sadik-Khan, and they agreed she would solicit more opinions from neighborhood leaders. Since then, she has been making conciliatory phone calls to City Council members, adopting a friendlier tone and proposing more collaboration.