Monday, October 18, 2010
Calling 311 can work against you
From the Daily News:
Queens homeowners who called 311 to complain about a crumbling curb on their street finally got action - the city slapped them with summonses for sidewalk problems.
Seven houses near 157th St. and Ninth Ave. in Whitestone were ticketed for cracks or bumps on the pavement - yet the damaged curb hasn't been repaired, the residents said.
"I was really shocked," said David Provenzano, 32, who got a summons in September.
"The curb is actually a hazard. We don't have a choice but to fix the sidewalk yet they aren't rushing to fix the real problems here."
Each homeowner got a certified letter from the city saying they had 45 days to repair the sidewalk or the city would do it and send them a bill.
"It's a pure money grab," said Mike Donovan, 32, who received a $5,000 estimate from the Department of Transportation for his sidewalk.
"Instead of worrying about our safety, they want to see how much money they can get out of hardworking families."
All the neighbors said they had called 311 to complain specifically about the curb, which the city is responsible for fixing.
DOT spokeswoman Nicole Garcia said 311 received a call about a sidewalk condition but nothing specific about the curb.