Fire Department ambulances take 9 minutes and 22 seconds on average to arrive at medical emergencies from the time a call is first placed to 911, new city data shows.
It’s the first time that the city has been able to measure response times from the time a call is placed rather than from the time a call is assigned to the FDNY or NYPD dispatcher.
The previous measurement put ambulance response times to life-threatening medical emergencies at 6 minutes and 45 seconds — a nearly 3-minute difference that alarmed City Council members.
“I’m troubled by the new numbers I’ve seen,” Fire and Criminal Justice Services Committee Chair Elizabeth Crowley (D-Queens) said Thursday morning at a budget hearing at City Hall. “Nine minutes and 22 seconds for life-threatening emergencies is too high.”