From the Daily News:
Calling the cops? Good luck getting through.
A Daily News survey found it's nearly impossible to reach anyone at the front desks of many precinct stationhouses across the city.
The lines are busy. The phones ring off the hook. Or, even worse, cops pick up the phone - and slam it back down.
As part of a month-long probe, The News telephoned all 76 neighborhood precinct stationhouses across the city at least seven times at varying times of day.
The results are a wakeup call.
More than 40% of the stationhouses were found to be "unacceptable."
For an "acceptable" rating, cops had to pick up in fewer than 10 rings on at least five out of seven calls.
At the 104th Precinct stationhouse in Ridgewood, Queens, when The News asked to be transferred to Community Affairs, the phone rang 175 times before a reporter gave up.
Meanwhile, cops at the 102nd Precinct stationhouse in Richmond Hill, Queens, said their out-of-date phones couldn't transfer a call.
NYPD brass dismissed the findings. Spokesman Paul Browne said NYPD spot checks this year found only 19 of 97 neighborhood and specialized precincts failed to answer the phone promptly. The NYPD fails a precinct if the first call rings more than 15 times and a second one more than 10 times.