The large crack in the sidewalk right outside Maldonado's home stems from the roots of an adjacent locust tree.
Maldonado planned to fix the sidewalk himself when he bought his home a year ago but was told by his local community board that he cannot touch the tree because it is city property.
So Maldonado called 311 and filed a request to have the city fix the sidewalk.
NY1 verified that 311 does have a record of Maldonado placing a service request in June 2008, but apparently it was never communicated to the Parks Department.
From the Queens Ledger:
New Yorkers can’t argue with overall improvement in the quality of life here in the past eight years. Bloomberg has accomplished this through accountability - accountability with schools, police, and sanitation.
We point to one sensible program that few other mayors would dare try: 311.
Think about how difficult is was to get a pothole fixed 15 years ago. Now just call 311, like thousands of New Yorkers do every day.
How simple was that? A sensible program with action, results, and accountability built in.
Yes, just ask the people of Willets Point!