From Transit Blogger:
Queens bus customers will be able to rate various aspects of service such as “Reasonable wait times between buses,” “Seat availability,” “Smooth handling of bus,” “Courtesy of bus operators and dispatchers,” and “Reliability of wheelchair lifts.”
Report Cards will be distributed at key locations in Queens during the morning rush periods: on Monday, April 20, cards will be handed out in the vicinity of Queensboro Plaza and Queensbridge; on Tuesday, April 21, cards will be handed out along Queens Blvd. in Elmhurst; on Wednesday, April 22, the distributions will continue along Queens Blvd. in Forest Hills and Kew Gardens; on Thursday, April 23, Main Street, Flushing will be surveyed; and, on Friday, April 17, surveyors will hand out cards in Jackson Heights, specifically on 74th Street, Broadway and Roosevelt Avenue.