From Transit Blogger:Queens bus customers will be able to rate various aspects of service such as “Reasonable wait times between buses,” “Seat availability,” “Smooth handling of bus,” “Courtesy of bus operators and dispatchers,” and “Reliability of wheelchair lifts.”
Report Cards will be distributed at key locations in Queens during the morning rush periods: on Monday, April 20, cards will be handed out in the vicinity of Queensboro Plaza and Queensbridge; on Tuesday, April 21, cards will be handed out along Queens Blvd. in Elmhurst; on Wednesday, April 22, the distributions will continue along Queens Blvd. in Forest Hills and Kew Gardens; on Thursday, April 23, Main Street, Flushing will be surveyed; and, on Friday, April 17, surveyors will hand out cards in Jackson Heights, specifically on 74th Street, Broadway and Roosevelt Avenue.
4 comments:
lmao, are they kidding? i see buses going through red lights on grand avenue, why don't they ask the communities too. buses are always packed, the ride never smooth and the drivers half the time are rushing to no where. the city again is wasting money when it could be spent on better things, like not raising the rate.
"shit shit and shit"
sums up my response.
What agency or individual will be responsible for the actual reporting of these findings?
How can anyone be sure the results will not be made to look favorable when, in actuality, they are bad?
Numbers are a game; everyone knows that.
All these surveys prolly go straight into the circular file. The MTA shows us every day and every way that they don't give a crap about customer service. What a joke.
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