Steinway & Sons plays their customers like pianos

 

NY Post


Angry buyers of Steinway pianos say they were duped by salespeople who told them the instruments would increase in value, though they actually plunge in price by 50 percent or more as soon as they leave the showroom floor, according to a report Saturday.

Owners of the ultra-expensive instruments, which cost between $70,000 and $150,000 when new, said salespeople lied to them about what their pianos’ worth in the future, the Hatch Institute reported Saturday.

Customers said they were shown charts of steadily rising prices for new models and were told that buying a Steinway made a better investment than Wall Street stock, the investigative journalism site said.
 
One Steinway brochure, titled “Your Steinway Investment,” claims that “for more than a century and a half, every handmade Steinway has increased in value,” adding that their pianos were “an investment instrument unique in all the world.”

But when owners tried to sell, they learned their Steinways were worth tens of thousands less than what they’d paid, even when the pianos were just months old or had never been played, the site reported.

Beware of supermarket ripoffs

From the NY Post:

New Yorkers are getting short-changed by supermarkets, delis, drugstores and gas stations that illegally inflate weights and measures, charge higher-than-marked prices and slap the sales tax on nontaxable items.

City inspectors issued 2,976 violations so far this year to retailers who soak their customers -- a 58 percent increase over last year's 1,882 tickets.

Between Jan. 1 and Nov. 17, virtually every grocery chain in the city was slapped with "weights and measures" violations, which carry fines up to $600 for the first offense and $1,200 for each additional offense.

The list includes Fairway, Gristedes, Associated, D'Agostino's, Pathmark, Key Food, Food Emporium, Met Food, Stop & Shop, Waldbaum's, Foodtown, C-Town, Pioneer and Western Beef.