NYPD response times to incidents remain snagged three months after protests against police spurred long delays — while other emergency responders are getting to the scene faster than before the coronavirus took hold.
That’s the conclusion of THE CITY’s comparison of medical, fire and police response times so far in 2020, a year defined by sudden and intense demands on those rushing to incidents.
Starting in late March and running through mid-May, the COVID-19 pandemic sparked a jump in ambulance calls. Then anti-racism protests that peaked in mid June put the Police Department to the test.
Data from the 911 call system shows that the delays have affected every type of NYPD call, including what police call “critical crime in progress” — encompassing armed violent incidents, robberies and burglaries.
Responses to those incidents — measured from the first call to the arrival of the first unit — took an average of 8 minutes and 5 seconds in the last four weeks of August 2020, compared with 6 minutes and 49 seconds during the same period a year earlier.
Calls of minor crimes typically took 21 minutes and 13 seconds in August of this year to get police to the scene, up from 20 minutes and 44 seconds in August 2019.



