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| Photo by Jose Martinez/The City |
A
parts problem was to blame for problems at the Aqueduct Racetrack stop
on the A train — whose privately maintained elevator was available just
33.5% of the time in the first three months of 2019 because of broken
glass.
“That’s
not a good number,” said Cynthia Lewis of Queens, a regular at the
Resorts World Casino New York City at Aqueduct. “They should work harder
to make sure it works all the time.”
“They
don’t even fix the slot machines,” said another woman at the subway
station, who asked to be identified only as Leslie. “Why should they fix
their elevator?”
But
global casino king Genting — which operates Resorts World Casino New
York City and maintains the elevator — had to order custom-made glass
before the elevator could resume transporting riders between the
platform and a parking lot. The company says MTA specifications are to
blame.
“Accessibility
to our facility is a key priority and we monitor this elevator closely
to ensure it is providing the service to those who need it,” a
spokesperson for Resorts World Casino told THE CITY. “As soon as the MTA
alerts us to an issue, we immediately dispatch a maintenance crew,
which helps to keep it in service.”
