Rapid Repairs did more harm than good

From NBC:

A Staten Island family was devastated after a contractor hired by the city to make repairs in their Sandy-damaged home left a giant hole on the side of their house.

The contractor was hired by the city's Rapid Repairs program to fix a bathroom pipe and the heat in the home where Kathy Barzal lived with her husband and son in South Beach before Sandy left the home uninhabitable. The family has been living in a small apartment for the last four months.

Barzal said initially she was thrilled when the contractor showed up at the home Wednesday.

But Barzal's excitement was short-lived. The contractor did make the necessary repairs to the pipe, but in the process created a massive hole, approximately 8 feet wide and 3 feet tall, leaving the home exposed to the elements.